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Start here - Getting started with Confirmed.Church
Start here - Getting started with Confirmed.Church

Basic information to help you get around and find things.

Jason Alexis avatar
Written by Jason Alexis
Updated over 3 years ago

Welcome to Confirmed.Church! We are sure we are as excited to welcome you to our community as you are to join us. Let’s get started…

In this short 7 minute video, our CEO, Jason Alexis gives you a quick overview tour of the platform.

Let's look around further...

Log in to Confirmed.Church

After log in, your first screen will be the Dashboard. You will see the following screen personalized for your account.

What's on the Dashboard?

Your dashboard shows your confirmation statistics for the week: the number of people still unconfirmed, those who have accepted, the number of messages which failed to get sent, and the number of sent confirmations.

To make sure you are seeing the latest statistics, you can refresh the page. To do this, click on Refresh (green broken circle icon, blue arrow above).

NOTE: Clicking on Refresh brings you back to your Dashboard whenever you need.

Want to drill down further into your statistics?

To see further details about your services and events, click on Services (rocket ship icon, brown arrow above). The Services page will open. Click on a service/event name for more details.

Changing your settings

At the bottom of the page is Settings (gear icon, yellow arrow above). If you click on Settings, the following menu will pop up.

USING SETTINGS

My profile

Your user settings - description, email, phone number username, password, email, and organization name. Here is the relevant Help Desk article: https://help.confirmed.church/en/articles/5322469-settings-my-profile

Integrations

The apps your Confirmed.Church account is integrated with. Want to add an integration? Here's how:

Billing

Change/cancel your subscription. Add a payment method. See your logs and transaction history. Manage credits. Here is the Help Desk article: https://help.confirmed.church/en/articles/5322523-settings-billing

My Numbers

A list of all your numbers. If you wanted to add another number, you would do that here. See more details here: https://help.confirmed.church/en/articles/5335002-settings-my-numbers

Users

A list of users [for admins only].

Schedule templates

The timetable and frequency of how your reminders are sent. To make changed/edit, see this Help Desk article: https://help.confirmed.church/en/articles/5302803-settings-schedule-templates

Message templates

Our current templates. These are non-editable. Get more information here: https://help.confirmed.church/en/articles/5335064-settings-message-templates

Need help?

Our team at Confirmed.Church is your main contact. We are here to answer questions, provide help, or just respond to your comments. We really encourage you to communicate with us because together, we can make Confirmed.Church serve churches even better than it already does.

Just click on our Confirmed.Church chat on your Dashboard (green speech bubble, gold arrow above) to send us a text through your account. Naturally, there is NO CHARGE to you for these text messages.

Again, welcome aboard!

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